SHIPPING SHORTAGES AND/OR DAMAGE

SHIPPING SHORTAGES AND/OR DAMAGE

Carrier's Responsibility
When the carrier/truck driver signs for and accepts a shipment at our warehouse, it becomes his responsibility to deliver the shipment, complete and undamaged, to its destination.


Your Responsibility
When the shipment arrives at your facility, it becomes your responsibility to check for shortages and/or damage.


BEFORE SIGNING the carrier delivery sheet, check for the following:
1. Do quantity of pieces received and the delivery receipt match?
    a. Please note on delivery receipt with driver shortage p/n and quantity.
    b. Keep a copy of delivery receipt with note for yourself.
2. Is there visible damage to the shipment (ex: box with holes/tears, smashed or dropped pallet/crate, parts visibly broken)?
    a. Please note damage on delivery receipt with drive.
    b. Keep a copy of delivery receipt with note for yourself.