A resource solution. That’s how Andrew Clarkson, Ag Group Account Manager, wants customers to see him. Got a problem no one else can solve? Andrew is your guy. “I like to be handed a problem and work hard to find a solution that has stumped someone else,” he explains. “Whenever I get a call and someone says, ‘I don’t know if you can get this, but can you try to find it for me’- that’s where I thrive. I become a resource when they need a helping hand.”
While he thrives on answers, Andrew also knows how to handle not knowing. “The answer ‘I don’t know, but I will find out’ goes a long way,” he says. “And after you say that, you have to make yourself keep that promise and go and find out whatever the answer is.”
Andrew also believes it is important for an account manager to be more than just someone who shows up to get you to buy something. “I don’t want customers I interact with to see me as a person who is just there to sell them something they don’t need,” he says. “I don’t want you to spend money you don’t need to. I want you to spend money that will help your operation exceed its goals and help you in the long run.”
At the end of the day Andrew is more than a resource solution and a trusted advisor, he’s also a friend. As a friend he will look out for his customers and make sure they are getting the best experience possible with Jenner Ag – that’s his promise.