Working in the parts department is more than just knowing your parts and how to stock them. It’s about being someone a farmer can rely on when they are in a bind to help them get their equipment running again with that hard-to-find part. James Joslin, Parts Specialist for our Taylorville, Illinois, store, is one of those exceptional associates.
James knows his equipment and parts because he works on equipment outside the office. “I help farm 1,500 acres, which allows me to build on my parts knowledge even when I’m not at work. That way, when someone has problems, it speaks more to me. I have an experience that goes full circle,” says James.
While James appreciates what he does, it’s not his tasks that keep him excited; it’s the customers. “It’s not what I do; it’s the after-effect, seeing a guy struggling to find a part, and our team can pull one out and help him get what he needs when no one else could. It’s part of the Jenner Ag experience; it’s getting them what they need when they need it. Even though it’s hard to do sometimes, their reaction is my favorite part.”
James is part of the team at Jenner Ag that will go above and beyond. “We will work as fast as we can. The team and I will do whatever we need to help someone meet their goals,” says James. “Our highest priority is keeping everyone running as fast as possible.”
Working in the parts department is more than just knowing your parts and how to stock them. It’s about being someone a farmer can rely on when they are in a bind to help them get their equipment running again with that hard-to-find part. James Joslin, Parts Specialist for our Taylorville, Illinois, store, is one of those exceptional associates.
James knows his equipment and parts because he works on equipment outside the office. “I help farm 1,500 acres, which allows me to build on my parts knowledge even when I’m not at work. That way, when someone has problems, it speaks more to me. I have an experience that goes full circle,” says James.
While James appreciates what he does, it’s not his tasks that keep him excited; it’s the customers. “It’s not what I do; it’s the after-effect, seeing a guy struggling to find a part, and our team can pull one out and help him get what he needs when no one else could. It’s part of the Jenner Ag experience; it’s getting them what they need when they need it. Even though it’s hard to do sometimes, their reaction is my favorite part.”
James is part of the team at Jenner Ag that will go above and beyond. “We will work as fast as we can. The team and I will do whatever we need to help someone meet their goals,” says James. “Our highest priority is keeping everyone running as fast as possible.”