Category: 2023

Being a Field Service Technician has its challenges. Jenner Ag takes pride in having techs who will rise to the challenge and enjoy what they do, and one of those talented technicians is our very own Shane Praisler.

Shane works together with his truck and even carries the same American flag around with him every day that he carried during his time in the service. "My service truck and I are a team, and we are always remote. We don't necessarily always have all the support and resources of the store directly at our fingertips, so we have to be inventive," says Shane. "I like the challenge of being alone in a field with limited resources. While our shop is amazing, I can't just pop over in a couple of minutes and grab something if I'm out on the job. I must be able to rely on myself and problem-solve with what I have available to get the job done."

Shane takes pride in what he does, which shows through his continued learning and overall attitude. "I take pride in being part of the Jenner Nation. I think we are experts in our field, and we are, by leaps and bounds, one of the best service departments. Our Service Director does an excellent job of getting us slotted for the training we need to stay current and on top of our continuing education. I prioritize my self-development to ensure I am as prepared as possible for those classes," says Shane. "I wake up early and read resources to work out my mind. I study electrical theory and read different texts to challenge my mind in new ways."

He does all this to do the best job for an industry he knows is vital. "If you eat, you can thank a farmer, and I love that we, as Jenner Ag, keep those machines rolling. We are a cog in the gear that is the agriculture industry. I enjoy letting everyone who helps me succeed know they are helping feed people," says Shane. "I will let my UPS guy, who helps deliver the parts to me from the shop, know that he is part of the process that keeps these farms up and running. Delivering these heavy boxes to me daily helps me service these machines that then, in turn, help farmers do their jobs."

From monitors and downforce to high-speed planting, grain monitoring and data management, our team at Jenner Precision does it all. Milan Leman, Precision Service Technician, offers his support and knowledge on installs involving Precision Planting, Ag Leader, Raven and more.

Jenner Precision is unique from the Application and Ag groups. “We differ at Jenner Precision from our Ag and Application teams on the number of equipment colors we work with. We work with a little bit of everything from red to green to yellow to blue and more,” says Milan. “Every color has its own configuration, and it’s our job to know how to connect and link technology for every equipment brand. Our team sees a lot of different vendors and a wide range of vehicles and implements of all colors. I am one of the individuals who help figure out how to make it all talk and work together.”

Milan thinks most people don’t realize the range of precision ag products they can help them with. “We do everything from yield monitoring on the combine to steering on a combine or tractor. We can do almost anything they want on a planter, side-dress bars, and sprayers. Our team touches a lot of different pieces of the farm and different seasons of the year with precision ag,” says Milan.

Milan thrives in assisting farmers and growers in reaching their agronomic goals. He has a personal favorite with AutoSteer. “It’s nice to be able to help take the stress out of steering a straight line while you are watching a big planter with multiple monitors. It helps guys get better at what they do,” he says. It’s just one of the many labor-saving options we offer. If you want to take some stress out of your operation, Milan and the Jenner Precision team are here to help.

Jenner Ag proudly serves Illinois and Indiana, and we do that successfully with native boots on the ground like Indiana Senior Account Manager Dan Koepke.

Dan knows about the territory he covers because he is in his own backyard. “I was a grower before I came to Jenner Ag, a grower in the same area I serve now,” says Dan. “I know what it means to be a grower there with that climate. I know what production for seed corn and specialty crops looks like; I’ve experienced the other side of it, and I know the good practices because I was in that role. I can always talk about agronomy, which helps my customers.”

Dan grew up on a farm, and his dad still farms today. The agriculture industry is part of his blood. He had always wanted to be a farmer, so when he was able to work in the very industry he loved, one of his lifelong dreams was fulfilled. “I love the operation side of farming, and I’ve been around it all my life. Sometimes all our farmers want from us is someone to listen and let them address their concerns. They want someone who will answer the phone, listen and help them meet their needs promptly. I can resonate with that because I’ve been there,” says Dan.

Dan reinforces that you can’t be afraid to ask questions both with your team internally and externally with your customers. “Sometimes with our customers, it’s as simple as asking them what outcome they want to see and meeting those needs. I am responsible for making those contacts that can lead to a successful customer relationship down the line,” he says. “I enjoy going out and riding in equipment with the customer. I see my job as more of a customer service role, and then the sales aspect is just me asking them what they could need in the future.”